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Infolex Launches Its Newly Redesigned Corporate Website

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Infolex, the official partner of Lexmark International Inc., Tungsten Automation (Equitrac, ControlSuite, Printix), Ringdale (FollowMe), and Bottomline Technologies (Transform) in Greece, Cyprus, Malta, Albania, Kosovo, and North Macedonia, proudly presents its fully redesigned and updated corporate website: www.infolex.gr.

The new website combines modern design and user-friendly navigation with advanced functionalities and redesigned processes, aiming to optimize support for Infolex partners. By integrating rich, up-to-date content with user-friendly navigation, it offers end-users of Infolex products and services an engaging and interactive experience.

A Range of Innovations Shape the New Experience:

1. Enhanced Order & Inventory Management

  • Real-time availability updates with color-coded indicators per distributor, reflecting stock levels per product.
  • Dynamic delivery scheduling, updated hourly, enabling distributors to plan deliveries and manage inventory effectively and on time.
  • Bulk item selection in the “cart” and order preview option before order submission.
  • Customized quote filters based on customer VAT numbers.

2. Full Automation & Integration

  • Distributor selection per order, with data integration from multiple sources.
  • Data export to Excel for storage, analysis, and inventory management.
  • Direct access to financial data, PDF invoices, and sales statistics (e.g., annual purchases or distributor-specific data).

3. Advanced Platform for MPS Customers

  • Monitoring of installed devices and measurements per cost center.
  • Interactive charts for usage analysis and demand forecasting.
  • Direct fault reporting and management via the platform.
  • Access to consumables transaction documents.

4. Personalized Partner Platform

  • Dashboards for quick monitoring of orders, MPS contracts, and SPQ/LTN programs.
  • Updated role-based interfaces (Reseller, Service Center, etc.) for tailored experiences, functions, and updates.
  • Warranty status checks for devices, including extensions or support agreements.
  • Technical support task logging with spare parts and resource usage analysis.

5. Upgraded Usability & Access

  • Simplified navigation with topic-based categorization (e.g., post-sales services, technical support).
  • Interactive product catalogs with technical specifications, pricing, and product comparison tools for easy browsing by visitors and users.
  • Optimized mobile navigation with responsive design, ensuring seamless adaptation to any screen size.