Bank of Cyprus selected Lexmark MPS
Infolex S.A., the official partner of Lexmark International Inc. for Greece, Cyprus, Malta, Albania & FYROM, has rolled out a turnkey MPS project for the Bank of Cyprus, the largest financial group on the island. The MPS solution was implemented in co-operation with H.S. DATA, one of the biggest information technology providers in Cyprus, whose products and services cater for the entire IT sector’s needs.
The project’s key elements were the renewal and upgrade of the Bank’s office automation equipment and the consolidation of its printing fleet (printers, copiers, scanners, fax machines etc.) at its office buildings in Cyprus, achieved by deploying Lexmark’s smart multi-function device technology. These, along with the provision of a fully automated supplies administration process (alerts, order processing, deliveries, collection of empties etc.) and advanced after-sales services, all monitored by Lexmark developed technology, enabled the Bank to achieve top notch, quality printing effectiveness.
Furthermore, a MPS Dashboard developed by Infolex allows the group’s authorized users to open, submit, track and monitor support tickets, to have an extensive view of devices’ usage and statistics and to gain access to information relating to charges as well as to the notices of payment generated and issued by the system.
Many companies trust Lexmark for the provision and deployment of Managed Print Services in various business sectors worldwide. The high (97%) renewal rate of MPS contracts is a key indicator of the company’s success in that arena and confirms its customers’ appreciation for the high quality services rendered.
